Delivery/ Returns/ Exchanges


We ship all our orders via Royal Mail First Class.

If you order before 5pm we will ship your item on the same day. (Does not apply on sundays)

Please allow 2-3 to receive your order.


Please note that we do not accept refunds for any of the items being sold unless they arrive damaged.

All of Lux Obsessions items are carefully checked prior to dispatch, but if by any chance your item arrives damaged please contact us at

so the issue can be resolved promptly. We will accept an exchange for the same item.

We recommend that you post your damaged item using Royal Mail Recorded Delivery and add a note with your name and address and order number so we can allocate the correct order.

(Please allow 7-10 days)